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Terms & Conditions

Last updated: 28/12/2025

Introduction

These Terms and Conditions govern your use of Protein Pals Clothing Ltd. and the purchase of products from Protein Pals Clothing Ltd. By accessing our website or placing an order, you agree to these Terms.

Eligibility

You must be at least 18 years old or have permission from a legal guardian to use this website.

User Accounts

When creating an account, you agree to:

  • Provide accurate information
  • Keep login details confidential
  • Notify us immediately of unauthorized access

We reserve the right to suspend or terminate accounts that breach these terms.

Products & Pricing

  • All prices are listed in GBP (£) unless stated otherwise
  • Prices include VAT where applicable
  • We reserve the right to modify prices and product availability at any time

Orders & Payments

When you place an order, you agree that:

  • All information provided is accurate
  • You are authorized to use the payment method

Payments via Stripe

Payments are processed securely by Stripe Payments Europe Ltd. We do not store or process your full card details. Stripe may collect and process your payment information in accordance with its own Privacy Policy: https://stripe.com/privacy

Order Acceptance

An order is only accepted once you receive an order confirmation email. We reserve the right to refuse or cancel orders for any reason, including suspected fraud.

Shipping & Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by couriers or external factors.

Returns & Refunds

Consumers have the right to cancel orders within 14 days under the Consumer Contracts Regulations 2013.

Refunds will be issued to the original payment method once the returned item is received and inspected.

Intellectual Property

All website content, including text, images, logos, and designs, is the property of Protein Pals Clothing Ltd. and may not be used without permission.

Limitation of Liability

To the extent permitted by law, Protein Pals Clothing Ltd. shall not be liable for:

  • Indirect or consequential losses
  • Business interruption
  • Loss of data or profits

Governing Law

These Terms are governed by the laws of England and Wales.

Contact Information

Company Name: Protein Pals Clothing Ltd.
Email: Support@proteinpals.com